Order Flow.
Best Client Practice
Be a human. Get a human response.
Asking us “how much for 100 shirts” is like walking into a restaurant and saying “how much for food?“. In all honesty, it’s a shitty question that will only achieve a less prioritized response to the more adequately organized inquiries.
Do your homework. Everything we need from you for an order is covered on this page which means most questions you’re thinking to ask us are here as well.
You need numbers? We need Info.
First and foremost, every order is different. There are so many variables that go into quoting any given order. We are not a contract shop, we do not have a magic price sheet. Have the following information prepared and we’ll be able to fire back numbers in just 1 response.
- Garment/ Product(s) Needed. Brand & style are required but the style # is even better. We have many favorites that pair perfectly with our water based inks or embroidery methods but you can easily browse our online catalog here. *Not sure what brand? We’re happy to make suggestions but, we at least need to know the style (t-shirt, long sleeve tee, hoodie, etc…) and Product Level you’d like: Base/Economical, Mid/Retail, Premium/Retail, or Organic (cost from left to right = $-$$$$$)
- Quantity Per Product. Pricing is based on qty. The more you order the better the price 😎. You can learn more about our minimums and price breaks on our FAQ page but since you’re here:
Screen Printing = 56 pieces
Private Labeling & Retail Services = 56 pieces
Embroidery = 12 pieces
Embroidered, PVC, Appliqué, or Leather Patches (Applied) = 24 pieces
Direct to Film Transfers = 10 pieces
Promotional Products = Varies by product
*If you just need LTM (less than minimum) screen printed it will automatically default to Digital Transfers. - Artwork/ Design. We need some sense of what we are printing and where on the garment. If you do not have the design yet you can provide us with an imprint color count. In example: a 2 color imprint on the front + a 4 color imprint on the back. (color count is the number of colors in each design).
- Due Date. If needed by a specific date, we will need to know how to prioritize your order outside of our standard turnaround. You can learn more about submitting a rush order here as your preparation is 100% necessary.
Artwork
Our prints are only as good as your art.
You can’t take a flight without a ticket, just like we cant print your order without the art. Having your artwork prepared is going to help speed the process of your order up. We prefer vector artwork for its clean crisp lines but it all depends on the type of design you have.
🔥Hot Tip: Saving your photoshop file as an illustrator eps does not make it vector art. You’ve just saved a photoshop file that can be opened in illustrator but still needs to be edited in photoshop. The same goes for dragging art from one into the other. Just don’t do it.
We’re happy to help with your simple designs for our own sanity but for those more complex designs we will need to utilize our professional artist to properly separate your artwork to be print ready that comes at a cost.
Illustrator
Vector Art
Spot colors, gradients, text, crisp sharp edges.
Photoshop
Raster Art
High detail photos, hand drawings, gradients.
Invoicing & Approvals
Don’t get caught on ice. Click & sign.
All orders flow in the same process of stages that require your approval:
- Quote Approval
This automatically converts you order to an invoice - Invoice Payment
Once paid we will create your digital mock-ups within 24-48 hours. - Digital Proofs/ Mock-up Approval
Orders are not entered into our schedule until all of the above has been completed.
We have a lot of automated processes that move orders through our system. All quoting and invoicing is done through our software which includes an approval button. Approving your quote and digital proofs will require you to click the approval button and type in your name. If you email us “approved” or do anything outside of the required click and sign, your order will be sitting on ice 🧊. For every day your order has not been approved and/or paid… is another day added to the lead time.
Our sales office closes at 5pm EST. Emailing after hours or on the weekend won’t get you a response until the following business day; work/life boundaries. Approvals must be made by 3pm EST Monday-Friday so we have time to place orders with our suppliers. If your order is approved after 3pm your order will not be placed until the following day, increasing the lead time or adding a day to any required rush fees to produce your order by a specific date.
If you have a rush order, we highly suggest reviewing our Rush Ready page. Time is everything with rush orders and we cannot help you if you are not prepared. -You’d be surprised how many emails we receive to deliver an order in 5 days with no information.
Ready to Order? 🚀
If you have all of your information together for an order, email us at sales@maybtmrw.com and we’ll get back to you within 24 business hours. Be sure and read through our FAQ’s and see if we may have already answered your question.
Still figuring it out?